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Why didn’t I receive my reward from an offer?
Why didn’t I receive my reward from an offer?

Completed an offer but no reward? Here’s how to track it down on Everskies.

Anthony avatar
Written by Anthony
Updated over a week ago

Didn't see the reward from an offer on Everskies? Let’s sort this out. Initially, give it a 24-48 hour window to ensure the offer's completion is fully registered.

If your reward is still amiss, here’s how you can seek help directly from the offer providers:

For RevU (Option A):

  1. Navigate to the “Stars” page, hit the “Offers” tab.

  2. Select Option A, then tap the “Headphones” icon on the top right.

  3. Access “Get Help” after the waiting period to proceed with your query.

For Adgate Rewards (Option B):

  1. Visit the “Stars” page, select the “Offers” tab.

  2. Choose Option B, click on “Support” at the top right.

  3. Identify the unrewarded offer, click “Contact,” and follow the prompts.

Still facing issues? If these steps don’t resolve your problem, or if it's outside these scenarios, reaching out to us is the next move. Submit a ticket with detailed information about your experience for further assistance. We're here to ensure you get your well-deserved rewards!

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