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Stars, Stardust, & Payments
Why am I missing Stardust/Stars?
Why am I missing Stardust/Stars?

Missing Stardust or Stars on Everskies? Here's how to track them down and fix the issue.

Anthony avatar
Written by Anthony
Updated over a week ago

Noticed a shortfall in your Stardust or Stars after leveling up or enjoying some games on Everskies? Don't worry, this might just be a temporary hiccup on our side. Here's what you can do to resolve it:

  1. Patience is Key: Give it 24-48 hours. Many times, these issues iron themselves out within a day.

  2. Clear Cookies/Cache: If the wait doesn’t do the trick, try clearing your browser's cookies and cache. This often refreshes your session and resolves minor glitches.

  3. Reach Out for Help: Still seeing a discrepancy? It’s time to contact us. Submit a ticket to the Everskies Help Center with details about your device, browser, and how many days your currency has been missing.

When you reach out, providing these details will help us dive deep and swiftly work towards a solution. We're here to ensure your Everskies experience is seamless and rewarding, so let's get your currency issue sorted!

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