Why am I missing items?

Missing items on Everskies? Here’s how to spot the issue and get back to your complete collection.

Anthony avatar
Written by Anthony
Updated over a week ago

Noticed some items missing from your Everskies collection? Let's tackle this together. Here's what you can do to track them down:

  1. Give It Time: Sometimes, our system needs a moment to catch up. Please wait 24-48 hours as many issues resolve on their own.

  2. Check Orbital Outlet: Did you list any items there? They'll be missing from your collection until the listing ends or is cancelled.

  3. Sold Part of a Set?: If a set seems incomplete, one item might have been sold.

Still missing items after a day or two? Here's the next step:

  • Clear Cookies/Cache: This simple action can sometimes fix the glitch.

  • Still No Luck?: It's time to reach out. Submit a ticket to the Everskies Help Center with details like your device, browser, and how long the items have been missing.

Include all relevant information when you contact us. Our team will dive into troubleshooting and work hard to resolve your issue. Your complete Everskies experience is our top priority!

Did this answer your question?