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Common Issues

Updated this week

1. Why aren't the games working?

If you're having trouble with mini-games, try these common fixes:

  • Clear your browser's cache and cookies.

  • Make sure your browser is up to date.

  • Try disabling your ad-blocker, as it can sometimes interfere with game scripts.

  • If possible, try using a different web browser to see if the issue is browser-specific.

2. I didn't receive my reward from an offer or ad. What do I do?

Rewards from third-party offerwalls (like TapJoy) are not managed directly by Everskies. Each offerwall has its own support system. Look for a "Missing Currency?" or "Support" link within the offerwall interface to report the issue to them directly. Be prepared to provide screenshots as proof that you completed the offer.

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